Privacy Policy

Learn about how we collect, use, and protect your personal information.

Introduction

At Renopage, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the 'Platform').

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Complete your profile
  • Post or apply for jobs
  • Communicate with other users
  • Make payments or transactions
  • Contact our support team

Information Types

This information may include:

  • Account information (name, email address, phone number, password)
  • Professional information (qualifications, experience, skills, certifications)
  • Business details (company name, ABN, address)
  • Payment information
  • Profile photos and documents
  • Communication content with other users

Automatically Collected Information

When you use our Platform, we automatically collect:

  • Usage data (how you interact with our Platform, features used, time spent)
  • Device information (IP address, browser type, operating system)
  • Location information (general location based on IP address)
  • Log data (access times, pages viewed, referring websites)

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Platform and services
  • Create and manage your account
  • Process transactions and send related information
  • Match job posters with appropriate job seekers
  • Facilitate communication between users
  • Send administrative notifications and support messages
  • Monitor and analyze trends, usage, and activities
  • Detect and prevent technical issues, fraud, and illegal activities

Early Access Program

Information Collection

When you register for our Early Access Program, we collect:

  • Contact information (full name, email address, phone number)
  • Business information (company name, state, job category)
  • Consent to receive SMS job alerts and marketing communications
  • Agreement to our Privacy Policy and Terms of Service

How We Use This Information

We use your Early Access information to:

  • Send you instant SMS alerts for new jobs in your area
  • Provide you with $300 bonus credits when the platform launches
  • Match you with relevant homeowners and projects
  • Send you updates about the platform launch and features
  • Improve our services based on your preferences

SMS Communications

By providing your phone number, you consent to receive SMS messages including:

  • Instant job alerts in your trade and area
  • Platform updates and launch notifications
  • Important account-related information

You can opt out of SMS communications at any time by replying "STOP" to any message.

Sharing and Disclosure of Information

With Other Users

When you post a job or apply for a job, certain information will be visible to other users as necessary for the Platform's functionality.

With Service Providers

We may share your information with third-party vendors who perform services on our behalf, such as:

  • Payment processors
  • Cloud hosting providers
  • Analytics providers
  • Customer support services
  • Email and communication services

Data Security and Retention

Security Measures

We implement stringent security measures including encryption of sensitive data, secure server infrastructure, and regular security assessments.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or to resolve disputes.

Your Rights Under Australian Privacy Law

Australian Privacy Principles (APPs)

We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth). You have the right to:

  • Access your personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Australian Privacy Commissioner

Data Breach Notification

In the event of a data breach that may cause serious harm, we will notify affected individuals and the Australian Privacy Commissioner as required under the Notifiable Data Breaches scheme.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Email: info@renopage.com.au

Last Updated: 1 Apr, 2025